The Cukierski Family Apostolate - Specializing in Catholic Sacramentals
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MAIL IN ORDERS ARE WELCOME: Cukierski Family Apostolate, PO Box 250, Munnsville, NY  13409
Congratulations to Tina Carlson who is the winner of the Big Gift Package (From the 03-19-10 Newsletter)!

Over 1.7 million lives touched by our Free Programs since 1995!
               ANTIQUE CATHOLIC MEDALS!  Click to see!   

Frequently Asked Questions...

Please, look over this whole page if I have sent you this link in response to your email. You will hopefully find the answer to your question.

We created this page because I was spending many hours each day answering the same questions. A dear friend finally said, "Wendy, why don't you just do up a FAQ page?". A stroke of brilliance on her part... I can't believe I hadn't thought of it myself. Then again, it was probably because I was spending all my time answering emails instead of looking for a solution! LOL :-)
God bless you all!


QUESTIONS REGARDING ORDERS:
When will my order be shipped?
What if I want it quicker?
How do you ship?
I don't have a printer, how can I send in my order?
I don't want to use a credit card, what should I do?
Can I call you to place my order?
I live in another country, can you ship to me?
Will it cost me more for shipping since I live outside of the US?
What form of currency should I use?
Can you send me "_(you name it we've been asked for it!)_" for free?

QUESTIONS REGARDING OUR APOSTOLATE:
Do you have a print catalog?

QUESTIONS REGARDING EMAIL:
I emailed you, how come you haven't responded yet?

QUESTIONS REGARDING THE SPIRITUAL GUIDANCE SERIES:
I'm getting duplicates after I signed up for the Spiritual Guidance Series..how come?
I missed (or deleted) an article in the Spiritual Guidance Series..can you resend it to me?
I need to unsubscribe from the Spiritual Guidance Series...can you do it for me?
Can I get more than 2 months of Spiritual Guidance Articles?

MISCELLANEOUS:
Returns Policy

Are you Non-Profit?

QUESTIONS REGARDING ORDERS:

Q. When will my order be shipped?
A. Orders are filled in the order that they are received. During slow times, your order may be shipped within 1 week. When we are experiencing a busy time, your order may take up to 2 weeks to ship. If you need it sooner, see below

Q. What if I want it quicker?
A. Visit the rush order page
here or at the top of every page! Or just click below:

RUSH ORDER available for a $10 donation. Your order will ship in 1-2 business days via US Priority Mail.

Q. How do you ship?
A. We use the United States Postal Service only.

NOTE RE: SHIPPING.
I borrowed the following from my friend Maria's website. She had problems w/ folks giving the wrong shipping address. We have also been having the same problem! At least a few times a month, someone gets it "messed up" and then we were having to re-ship. This was costing us a lot of money.
PLEASE CHECK and DOUBLE-CHECK your shipping information! If you put the wrong shipping information, we are not responsible for packages which do not arrive to you and are lost in the mail due to incorrect shipping information! In such cases, if the package is 'returned to sender', we will re-ship the package to you after verifying correct shipping information, but additional shipping charges will apply. If your credit card is declined, additional service charges may apply.


Q. I don't have a printer, how can I send in my order?
A. Feel free to write down the items you need and mail to us with your donation: Cukierski Family Apostolate, PO Box 250, Munnsville, NY 13409

Q. I don't want to use a credit card, what should I do?
A. Once again, feel free to write down the items you need and mail to us with your donation: Cukierski Family Apostolate, PO Box 250, Munnsville, NY 13409

Q. Can I call you to place my order?
A. We encourage folks to order online or through the postal mail. We have a large family (13 kids since I updated this page :-) and phone calls are not conducive to family life.


Q. I live in another country, can you ship to me?
A.Yes, we do accept foreign orders (although we can not ship salt or oil out of the country). We also would like to state that we can NOT assume responsiblity for orders shipped outside of the USA (there are too many circumstance beyond our control) . We have run up large bills trying to "re-ship" and/or "replace" foreign orders. We can no longer do it. We do not have any control over the postal systems in other countries. You are assuming the risk and responsibility for whether or not your package arrives if ordering from another country.

Q. Will it cost me more for shipping since I live outside of the US?
A. Yes, there is a $15 fee for shipping. This applies to all countries EXCEPT the USA and Canada. Click here:
Foreign Shipping Fee Page!

NOTE: WE NO LONGER SHIP OILS, SALTS, WHEAT TO AUSTRALIA DUE TO STRICT CUSTOMS!

Q. What form of currency should I use?
A. It must be in US funds.

Q. Can you send me "_(you name it we've been asked for it!)_" for free?
A. There are many items we send/give for free.
We are financially unable to give all items we offer for free as we would cease to exist. We need to be good stewards of what God has given us.



QUESTIONS REGARDING OUR APOSTOLATE:


Q. Do you have a print catalog?
A. We currently have a flyer of our Sacramentals available. We automatically send one with each order.



QUESTIONS REGARDING EMAIL:


Q. I emailed you, how come you haven't responded yet?
A. We get approximately 500-700 emails per day. As much as I Iove apostolate work, Jesus expects me to put my children and husband first. I promise to do my best to answer your email--in fact, I do enjoy it when time permits. If your email is truly urgent, please put "Urgent" in the subject line. (PS...We answer our emails Monday - Thursday only as we enjoy spending time with our children. Family time is too precious to let it pass us by in front of a computer screen. Thank you for understanding!)



QUESTIONS REGARDING THE SPIRITUAL GUIDANCE SERIES:


Q. I'm getting duplicates after I signed up for the Spiritual Guidance Series..how come?
A. Sometimes folks pushed the submit button twice. You can do one of two things. Sign up again (and only push the submit button once :-) or put up with the duplicate copies. We are unable to spend the time fixing duplicate errors (we do have 10 little blessings that keep us hopping :-)

Q. I missed (or deleted) an article in the Spiritual Guidance Series..can you resend it to me?
A. Due to extreme time constraints (once again...10 blessings will keep you busy) we are unable to do this. We hope to get the whole series in "book" form at some point.

Q. I need to unsubscribe from the Spiritual Guidance Series...can you do it for me?
A. Actually, there is a link at the bottom of each of your Spiritual Emails. Click it and it will unsubscribe you.

Q. Can I get more than 2 months of Spiritual Guidance Articles?
A. Unfortunately, we only have 2 months worth to give. We hope to add more to the series in the future...and it will of course be free!

AND A FEW OTHER MISCELLANEOUS THINGS....

Q. RETURNS POLICY--ALL SALES ARE FINAL
A.We are a small family apostolate/business struggling to keep doing our charitable work. The items we offer help us to supplement our many free programs. Because we are a small family apostolate/business and not a large company, we cannot provide cash or credit card refunds for any reason. If, in the unlikely event that the merchandise you received was broken or damaged in shipping, we will replace the items. Please note that ALL SALES ARE FINAL before you push the button to place your order. (We hate having to take such a tough stance on this issue, but we have no choice.) THANK YOU! Your cooperation makes it possible for us to continue to do our work!

 

Q. Are you Non-Profit?

A. The Internal Revenue Service Code specifically forbids non-profit organizations from intervening in political campaigns, including issuing statements in support of or in opposition to any candidate.

In the past we have composed "voter guides" that were clearly meant to dissuade folks from voting for pro-choice politicians - all of which would be violation of a tax exempt, non-profit status.

Also, as a "non-profit" organization our hands would be tied as we would not be able to expose where tax dollars were going. We wouldn't even be able to expose the voting records of politicians. We can't feel good about that.

The apologetics organization Catholic Answers is a prime example of what can happen when the government deems you have "disobeyed".

Catholic Answers filed suit against the Internal Revenue Service claiming the federal tax collection agency has “intimidated” churches and non-profit groups into silence on politically controversial moral issues.

Catholic Answers president Karl Keating explained that the IRS fined the group for a 2004 e-letter it wrote saying that Democratic presidential candidate Sen. John Kerry should not be allowed to receive Holy Communion.

After much prayer, we decided not be silenced and in fear of preaching, teaching or evangelizing something contradictory to what a 501c3 status would allow.

We are and will continue to be a business as well as a ministry, but will not seek 501c3 status for the reasons stated above.